Terms of Service

Corevian Healthcare Logistics™ is a healthcare logistics company providing healthcare-focused transportation and logistics support for organizations including hospitals, laboratories, blood banks, pharmacies, surgery centers, community health organizations, and healthcare networks.

These Terms govern your use of our website, communications, service inquiries, quote requests, documentation requests, compliance requests, route reviews, and any service-related engagement initiated through the Site.

2.1 Permitted Use

This website is intended for use by healthcare organizations, procurement professionals, operations leaders, laboratory administrators, pharmacy operators, blood bank teams, surgery center administrators, compliance reviewers, and other business representatives researching or engaging healthcare logistics services.

• Learn about our healthcare logistics services and operational capabilities
• Submit service inquiries and request transportation quotes
• Request route reviews or operational workflow reviews
• Request compliance documentation or vendor qualification information
• Contact our operations team
• Review information about our compliance and documentation readiness

2.2 Prohibited Use

You agree not to use this Site to:

• Violate any applicable federal, state, or local law or regulation
• Transmit unlawful, harmful, threatening, abusive, misleading, or fraudulent content
• Attempt to gain unauthorized access to any portion of our systems, forms, portals, or networks
• Use automated tools, bots, scrapers, or similar technology to extract content from the Site
• Impersonate any person or organization or misrepresent your authority to act on behalf of an organization
• Submit false, incomplete, or misleading information through our forms
• Transmit unsolicited commercial communications through our contact systems
• Upload or transmit viruses, malware, or malicious code

2.3 Age Requirement

This Site is intended for use by adults acting in a professional business capacity. It is not directed at individuals under the age of 18. By using this Site, you represent that you are at least 18 years old and authorized to act on behalf of any organization you represent.

3.1 Inquiries Are Not Contracts

Submitting a contact form, requesting a quote, requesting a route review, requesting documentation, or initiating communication through this Site does not create a binding service agreement. A service engagement is only established when both parties execute a written agreement, Master Service Agreement, Statement of Work, transportation agreement, or other binding contract.

3.2 Service Availability

Service availability may vary based on geographic location, operational capacity, service type, route requirements, staffing, equipment availability, weather, emergency conditions, client requirements, and applicable regulatory considerations.

3.3 Business Associate Agreements

Any engagement requiring a Business Associate Agreement must be reviewed and executed separately. Nothing on this website, and nothing in these Terms, automatically creates a Business Associate Agreement. Corevian Healthcare Logistics™ may require a written BAA before performing services involving Protected Health Information, when required by law or by the nature of the service relationship.

3.4 Service Level Agreements

Specific service standards, timing expectations, escalation protocols, performance commitments, reporting requirements, and route-specific expectations must be documented in written agreements. General website descriptions do not constitute guaranteed service levels.

3.5 Pricing

Pricing provided through quote requests, preliminary discussions, website forms, or service inquiries is non-binding until formalized in writing. Pricing may vary based on route specifics, volume, distance, service tier, timing, temperature requirements, equipment needs, documentation requirements, and operational factors.

Corevian Healthcare Logistics™ maintains compliance-conscious operational practices designed to support healthcare transportation environments. Compliance documentation may be available upon request for authorized healthcare organizations, procurement teams, compliance reviewers, and vendor qualification teams.

Website content describing HIPAA, OSHA Bloodborne Pathogens, DOT / UN3373, cold chain monitoring, insurance documentation, or vendor qualification support is provided for general informational purposes. Actual documentation, policies, procedures, certificates, agreements, or verification records may require organizational review, authorization, confidentiality review, or contract review before release, and certain programs may still be in development.

Healthcare organizations, clients, and authorized representatives are responsible for providing accurate, complete, and timely information necessary for service evaluation, quote preparation, route review, documentation processing, or transportation coordination.

• Providing accurate pickup and delivery information
• Providing accurate contact and facility information
• Identifying timing, routing, temperature, chain-of-custody, or documentation requirements
• Ensuring proper packaging, labeling, and preparation when applicable
• Following applicable laws, regulations, internal policies, and facility requirements
• Providing required documentation before services begin when applicable
• Not submitting PHI through public website forms

Corevian Healthcare Logistics™ may provide documentation support for healthcare procurement, onboarding, compliance review, insurance verification, vendor qualification, and contract evaluation processes.

Submission of a documentation request does not guarantee document release. Corevian Healthcare Logistics™ may require verification of organizational affiliation, authorization review, confidentiality review, contractual review, or additional information before releasing certain documents.

Documentation availability may vary based on regulatory requirements, internal policies, contractual obligations, insurance requirements, and service scope.

Insurance documentation may be available upon request for qualifying healthcare organizations and authorized representatives. Any website description of insurance documentation is for informational purposes only.

Actual coverage, exclusions, limits, endorsements, additional insured status, and policy terms are governed only by the applicable insurance policies and issued certificates, not by statements on this website.

All content on this Site, including text, graphics, logos, design elements, page layouts, service descriptions, operational frameworks, brand names, visual presentation, and the Corevian Healthcare Logistics™ brand, is the property of Corevian Healthcare Logistics™ or its licensors unless otherwise stated.

You may not reproduce, distribute, modify, create derivative works from, publicly display, copy, scrape, commercially exploit, or use any website content without prior written permission.

"Corevian Healthcare Logistics™" and related brand elements are trademarks, service marks, or trade dress of Corevian Healthcare Logistics™. Unauthorized use is prohibited.

We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all information is complete, current, accurate, error-free, or suitable for a specific purpose. Service capabilities, compliance information, documentation availability, certifications, contact details, and operational information may change without notice.

We do not guarantee uninterrupted website availability, error-free access, continuous functionality, or that the Site will be free of viruses or harmful components.

10.1 No Warranties

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability.

10.2 Limitation of Liability

To the maximum extent permitted by applicable law, Corevian Healthcare Logistics™ shall not be liable for indirect, incidental, special, consequential, punitive, exemplary, or similar damages arising out of or related to your use of the Site, inability to use the Site, reliance on website content, or submission of forms through the Site.

Any liability related to actual transportation services shall be governed by the applicable written service agreement, contract, statement of work, or other executed agreement between the parties.

10.3 Third-Party Links

This Site may contain links to third-party websites or tools. These links are provided for convenience only. We do not control, endorse, or assume responsibility for third-party websites, content, privacy practices, security, or accuracy.

You agree to defend, indemnify, and hold harmless Corevian Healthcare Logistics™, its officers, employees, contractors, agents, affiliates, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from your use of the Site, your violation of these Terms, your violation of applicable law, or your submission of inaccurate, unauthorized, or improper information.

These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved in the appropriate state or federal courts located in Louisiana, unless otherwise required by applicable law.

Before initiating formal action, you agree to contact us in writing and make a good-faith effort to resolve the matter informally.

We reserve the right to update, revise, or modify these Terms of Service at any time. Updated Terms will be posted on this page with an updated effective date or last updated date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.